Services

If you’re seeking an authentic, professional, and experienced Executive Assistant for your small business, then Virtually Done Admin Support’s Toni Bourne is your trusted partner. I specialise in:

SMALL BUSINESS ADMINISTRATION

  • Calendar and appointment coordination (includes scheduling and reminders)

  • Email inbox management and support

  • Customer relations and support

  • Secretariat services (board/committee support, meeting minutes, etc.)

  • Database and CRM setup, management, and updating

  • Digital filing and records management (cloud-based systems included)

  • Policy and procedure development and maintenance

  • Project support and coordination

  • Stakeholder and client communication

  • Business event planning and coordination

  • Travel planning and coordination

  • Social media strategy

  • Document preparation and formatting

  • Bulk mailouts and campaign coordination

  • Research and information gathering

  • Team and subcontractor coordination and management

Financial Administration

Working closely with your accounting team and under the supervision of a registered BAS agent to provide:

  • Accounts receivable and accounts payable support

  • Invoicing and payment processing

  • Follow-up on outstanding payments (minor debt collection)

  • Bank and credit card reconciliation

  • Accurate data entry and record maintenance

  • Expense tracking and management

  • Budget monitoring and analysis support

  • Preparation of year-end financial summaries (for your accountant)

  • Financial reporting support (e.g., cash flow and basic profit & loss summaries)

  • Supplier and contractor payment coordination

  • Payroll data entry and support (if applicable)

  • Creation and maintenance of simple cash flow tracking tool

  • Setup and streamlining of invoicing systems and templates

  • Liaising with your bookkeeper or accountant as needed

  • Preparation of draft financial data summaries for review

WHO I WORK WITH!

I work with people who have a lot going on and no time to waste. If admin is stealing your focus or slowing down your momentum, that’s where I come in — so you can get back to what really matters.

My clients are a diverse bunch, including:

  • Small business owners and entrepreneurs

  • Creatives doing incredible things

  • Medical and allied health providers

  • Event organisers and community connectors

  • Coaches, consultants, and service-based businesses

  • Regional and remote legends running things on the ground

Whether you're working from home, growing your business, managing a community project, or wearing way too many hats — I adapt to your world and become a reliable, behind-the-scenes part of your team.

Not sure if we’re the right fit? If your plate’s overflowing — let’s chat.

Book a quick call and let’s see how I can support you.

client Portfolio

A selection of clients I’ve supported across various industries, each trusting me to help streamline and strengthen their business operations.

Proud to support these inspiring businesses — thank you for letting me be part of your team!

Looking for more tailored office or home support?

If you didn’t quite see what you’re after, don’t worry — I also offer customised admin and business support tailored to your needs. Whether it's a one-off project, something more specialised, or ongoing assistance, I’m here to help.

For availability, pricing, or to chat about how I can support your business, get in touch. You can also check out my Terms & Conditions for more info on how I work.

Let’s find the right solution to lighten your load.